Overview
The Standard group plan supports up to 10 active artists. When your group grows beyond that, contact support to arrange a custom plan.
When to Contact Support
Reach out before you hit the limit, not after. Good times to get in touch:
- You are approaching 10 active members and expect to invite more
- You want to reactivate deactivated artists but doing so would exceed the limit
- You are planning a membership drive or open call
How It Works
There is no self-service tier upgrade. Instead, contact support and we will:
- Confirm your current membership count and growth plans
- Agree on a custom pricing arrangement
- Apply the new limit to your group website manually
Your existing members and content are not affected during this process.
Contacting Support
Use the help menu from your group admin dashboard to open a support conversation. Include a rough idea of how many artists you expect to accommodate. It helps us respond quickly.
Checking Your Current Usage
- Go to Settings then Billing.
- The top of the page shows how many artist slots you are using (e.g., "8 of 10 artists").
Invoices and Billing History
To review past charges and download invoices:
- Go to Settings then Billing.
- Scroll to the Billing History section.
- Click on any invoice to view or download it.
If you have questions about a specific charge, contact support through the help menu and include the invoice number.