Overview
ArtSites sends email notifications to keep you informed about activity on your website. You can control which notifications you receive.
Notification Types
| Notification | When It's Sent |
|---|---|
| Visitor message | A visitor sends you a message through your website |
| Support reply | The support team responds to your conversation |
| Email verification | You change your account email address |
| Account updates | Important changes to your account or plan |
Managing Notifications
- Go to Settings in your dashboard
- Select Notifications
- Toggle individual notification types on or off
- Click Save
Visitor Message Notifications
If you have messaging enabled on your website (Pro accounts), you receive an email each time a visitor sends a message. You can reply directly from your dashboard.
To disable visitor message emails without disabling messaging:
- Go to Settings > Notifications
- Turn off Visitor Messages
- Messages still appear in your dashboard. You just won't get email alerts.
Tips
- Keep visitor message notifications on if you rely on your website for visitor enquiries
- Check your spam/junk folder if you're not receiving expected notifications
- Notification emails are sent to your account email address: update it in your profile if needed